Scheduled - In order to provide you with the best possible service, we need to perform an emergency maintenance on our Concord platform. During the maintenance window, customers may notice very brief periods of latency and instances of agent disconnections. Even though this is a brief interruption, we feel it is important to make you aware. Anytime service is interrupted there is an impact to your business, and for this we apologize.
Apr 18, 13:32 UTC

Scheduled - In order to provide you with the best possible service, we need to install security patches to all of our database servers. During the maintenance windows below, some customers within this zone may experience up to two interruptions lasting up to 5 minutes each. Even though these are brief interruptions, we feel it is important to make you aware. Anytime service is interrupted there is an impact to your business, and for this we apologize.
Maintenance ID# 20180321.0562
Mar 26, 15:09 UTC

Scheduled - Um Ihnen den bestmöglichen Service bieten zu können, müssen wir Sicherheits-Patches bei allen unseren Datenbank-Servern installieren. Während des Wartungszeitraums kann es bei einigen Kunden in dieser Zone zu einer einzelnen Serviceunterbrechung von weniger als 5 Minuten kommen. Auch wenn dies nur eine kurze Unterbrechung ist, möchten wir Sie dennoch darauf hinweisen. Jede Serviceunterbrechung hat Auswirkungen auf Ihre Geschäfte, und dafür möchten wir uns entschuldigen.

Wartungs-ID: 20180321.0562
Mar 26, 15:06 UTC

Scheduled - In order to provide you with the best possible service, we need to install security patches to all of our database servers. During the maintenance windows below, some customers within this zone will experience a single less than 5 minute interruption in service. Even though this is a brief interruption, we feel it is important to make you aware. Anytime service is interrupted there is an impact to your business, and for this we apologize.
Maintenance ID# 20180321.0562
Mar 26, 13:10 UTC

Scheduled - In order to provide you with the best possible service, we need to install security patches to all of our database servers. During the maintenance windows below, some customers within this zone will experience two less than 5 minute interruptions in service. Even though these are brief interruptions, we feel it is important to make you aware. Anytime service is interrupted there is an impact to your business, and for this we apologize.
Maintenance ID# 20180321.0562
Mar 26, 15:04 UTC

Scheduled - In order to provide you with the best possible service, we need to install security patches to all of our database servers. During the maintenance windows below, some customers within this zone will experience a single less than 5 minute interruption in service. Even though this is a brief interruption, we feel it is important to make you aware. Anytime service is interrupted there is an impact to your business, and for this we apologize.
Maintenance ID# 20180321.0562
Mar 26, 14:53 UTC

Scheduled - In order to provide you with the best possible service, we need to install security patches to all of our database servers. During the maintenance windows below, some customers within this zone will experience a single less than 5 minute interruption in service. Even though this is a brief interruption, we feel it is important to make you aware. Anytime service is interrupted there is an impact to your business, and for this we apologize.
Maintenance ID# 20180321.0562
Mar 26, 13:02 UTC

Scheduled - This notice is to let you know that will be moving customer database instances serving the UK and UK2 zones so that we can investigate the cause of a failed hardware component. During the maintenance window, some customers will experience up to a 5 minute interruption in service while this move is underway. While multiple redundancies remain in place, we'd prefer to control the time at which this occurs to minimize disruption to your business. Even though this is a brief interruption, we feel it is important to make you aware. Anytime service is interrupted there is an impact to your business, and for this we apologize.

Maintenance ID #20180413.0679
Apr 13, 18:48 UTC

Scheduled - We will be undertaking maintenance on the Pinotage platform between the hours of 16:00 and 19:00 UTC.

Please note that this release includes Platform AND agent updates and therefore customers may experience a couple of brief Agent disconnections during the update window.

Full details of this release are available on the following link: http://help.aem.autotask.net/en/Content/0HOME/ReleaseNotes/2018/ReleaseNotesAEMv5.7.0MaintenanceRelease.htm
Mar 27, 14:34 UTC

Scheduled - In order to provide you with the best possible service, we need to install security patches to all of our database servers. During the maintenance windows below, some customers within this zone will experience a single less than 5 minute interruption in service. Even though this is a brief interruption, we feel it is important to make you aware. Anytime service is interrupted there is an impact to your business, and for this we apologize.
Maintenance ID# 20180321.0562
Mar 26, 12:47 UTC

Scheduled - In order to provide you with the best possible service, we need to install security patches to all of our database servers. During the maintenance windows below, some customers within this zone will experience a single less than 5 minute interruption in service. Even though this is a brief interruption, we feel it is important to make you aware. Anytime service is interrupted there is an impact to your business, and for this we apologize.
Maintenance ID# 20180321.0562
Mar 26, 13:09 UTC

Scheduled - In order to provide you with the best possible service, we need to install security patches to all of our database servers. During the maintenance windows below, some customers within this zone will experience a single less than 5 minute interruption in service. Even though this is a brief interruption, we feel it is important to make you aware. Anytime service is interrupted there is an impact to your business, and for this we apologize.
Maintenance ID# 20180321.0562
Mar 26, 15:02 UTC

Scheduled - In order to provide you with the best possible service, we need to install security patches to all of our database servers. During the maintenance windows below, some customers within this zone will experience a single less than 5 minute interruption in service. Even though this is a brief interruption, we feel it is important to make you aware. Anytime service is interrupted there is an impact to your business, and for this we apologize.
Maintenance ID# 20180321.0562
Mar 26, 13:00 UTC

Scheduled - We will be undertaking maintenance on the Merlot platform between the hours of 16:00 and 19:00 UTC.

Please note that this release includes Platform AND agent updates and therefore customers may experience a couple of brief Agent disconnections during the update window.

Full details of this release are available on the following link: http://help.aem.autotask.net/en/Content/0HOME/ReleaseNotes/2018/ReleaseNotesAEMv5.7.0MaintenanceRelease.htm
Mar 27, 14:33 UTC

Scheduled - In order to provide you with the best possible service, we need to install security patches to all of our database servers. During the maintenance windows below, some customers within this zone will experience a single less than 5 minute interruption in service. Even though this is a brief interruption, we feel it is important to make you aware. Anytime service is interrupted there is an impact to your business, and for this we apologize.
Maintenance ID# 20180321.0562
Mar 26, 12:40 UTC

Scheduled - We will be undertaking maintenance on the Concord platform between the hours of 08:00 and 11:00 UTC.

Please note that this release includes Platform AND agent updates and therefore customers may experience a couple of brief Agent disconnections during the update window.

Full details of this release are available on the following link: http://help.aem.autotask.net/en/Content/0HOME/ReleaseNotes/2018/ReleaseNotesAEMv5.7.0MaintenanceRelease.htm
Mar 27, 14:29 UTC

Scheduled - In order to provide you with the best possible service, we need to install security patches to all of our database servers. During the maintenance windows below, some customers within this zone will experience two less than 5 minute interruptions in service. Even though these are brief interruptions, we feel it is important to make you aware. Anytime service is interrupted there is an impact to your business, and for this we apologize.
Maintenance ID# 20180321.0562
Mar 26, 14:49 UTC

Scheduled - Con la finalidad de brindarle el mejor servicio posible, necesitamos instalar revisiones de seguridad a todos nuestros servidores de base de datos. Durante los períodos de mantenimiento que se señalan a continuación, algunos clientes en esta zona experimentarán una única interrupción en el servicio de menos de 5 minutos. Aunque se trata de una interrupción breve, creemos que es importante informarle al respecto. Cada vez que hay una interrupción en el servicio, existe un impacto para su negocio, y le ofrecemos nuestras disculpas del caso.

Id. de mantenimiento # 20180321.0562
Mar 26, 15:05 UTC

Scheduled - In order to provide you with the best possible service, we need to install security patches to all of our database servers. During the maintenance windows below, some customers within this zone will experience a single less than 5 minute interruption in service. Even though this is a brief interruption, we feel it is important to make you aware. Anytime service is interrupted there is an impact to your business, and for this we apologize.
Maintenance ID# 20180321.0562
Mar 26, 13:21 UTC

Scheduled - We will be undertaking maintenance on the Zinfandel platform between the hours of 08:00 and 11:00 UTC.

Please note that this release includes Platform AND agent updates and therefore customers may experience a couple of brief Agent disconnections during the update window.

Full details of this release are available on the following link: http://help.aem.autotask.net/en/Content/0HOME/ReleaseNotes/2018/ReleaseNotesAEMv5.7.0MaintenanceRelease.htm
Mar 27, 14:27 UTC

Scheduled - In order to provide you with the best possible service, we need to install security patches to all of our database servers. During the maintenance windows below, some customers within this zone will experience up to two less than 5 minute interruptions in service. The specific schedule is noted below. 

single outage 4/6/2018 between 02:00 and 03:30 
single outage 4/8/2018 between 20:00 and 21:00
two outages 4/11/2018 UTC between 01:00 and 03:00 
single outage 4/17/2018 UTC 01:00 and 03:30 

Even though these are brief interruptions, we feel it is important to make you aware. Anytime service is interrupted there is an impact to your business, and for this we apologize. 
Maintenance ID# 20180321.0562
Apr 5, 20:50 UTC